What are OTOFACTS' customer service hours?
October 20, 2025
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OTOFACTS customer service operates Monday through Friday, 9 AM to 6 PM (Malaysia time), and Saturday 9 AM to 2 PM. We also provide 24/7 automated support through our website FAQ and live chat system. Emergency support is available for critical issues, and we aim to respond to all inquiries within 24 hours during business days.
